Payless ShoeSource

  • Operations Team Leader/Supervisor

    Job Locations US-OH-Brookville
    Position Type Regular Full-Time
    Requisition ID
    Hidden (8739)
  • Overview

    This position will promote daily safety, training, productivity, and effective communication while supporting a high performance culture. The Team Leader will coach the team to meet or exceed daily productivity goals by providing the right conditions and holding team members accountable for performance. Develops and maintains relationships with other departments and other staff members through frequent, effective communication. This position requires flexibility in both the schedule and work duties. 





    • High School Diploma or equivalent required
    • Bachelor's Degree in Operations Management, Industrial Engineering or Logistics preferred
    • Demonstrated leadership skills; at least 1 year of supervisory experience is preferred
    • Detail Oriented
    • Proficient computer skills in Microsoft office, Sharepoint and Warehouse Management
    • Demonstrated problem solving skills
    • Meets expectations or better rating for attendance


    • Coaching and Developing: Guides Team Members in daily operations, and monitors to ensure a high degree of safety, productivity, service and quality. Responsible for the training, and coaching of Team Members. Assist in resolving Team Member issues or concerns. Investigates operational errors to determine the cause and recommends action as needed.
    • Managing Process & Flow: Ensures all operations procedures are followed safely, effectively, and identifies and recommends needed changes to Operations Leader on the standardized processes for the functional area. Evaluates and analyzes current work methods and recommends ways to eliminate inefficiencies. Assist in staffing to meet department performance goals. Ensure we are promoting a safe work environment.
    • Driving Results: Maintains inventory accuracy and control; reviews reports, identifies areas in need of improvement for key metrics including productivity, accuracy, quality, and labor management performance. Ensures Team Members have the necessary tools and equipment to successfully complete assigned work and meet goals.
    • Business Planning: Assists in coordinating and monitoring operations with the functional area to ensure performance production rates are consistent with the daily business plan, reducing irregularities and damages. Reviews reports and business metrics to analyze and plan staffing needs for optimum department operations.
    • Administrative Responsibilities: Manages the PRIDE program, reviews results, and partners to deliver results. Daily review of timecards, paperwork, staffing, and productivity reports. Manages and completes special projects, attends meetings, and oversees building initiatives. Plans and organizes work area and projects. 


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