Payless ShoeSource

  • Operations Team Member Coach

    Job Locations US-OH-Brookville
    Position Type Regular Full-Time
    Requisition ID
  • Overview

    This position will promote daily safety, training, productivity, and effective communication within the warehouse. Coach the team to meet or exceed daily productivity goals by providing the right conditions and holding team members accountable for performance. Develops and maintains relationships with other departments and other staff members through frequent, effective communication.





    • High School diploma or equivalent
    • Demonstrated leadership skills
    • Detail oriented
    • Intermediate level of computer skills
    • Problem solving skills


    Managing Process: Ensures all operations procedures are followed effectively, and identifies and recommends needed changes to Operations Team Leader and/or Operations Leader on the standardized processes for the functional area. Evaluates and analyzes current work methods and recommends ways to eliminate inefficiencies. Assist in staffing to meet department performance goals.   Ensure we are promoting a safe work environment.


    Coaching and Developing Team Members: Guides Team Members in daily operations, and monitors to ensure a high degree of productivity, safety, service and quality. Responsible for the training, and coaching of Team Members. Assist in resolving Team Member issues that arise in assigned functional area. Investigates operational errors to determine the cause and recommends action as needed.


    Drives Results: Maintains inventory accuracy and control; reviews reports, identifies areas in need of improvement for key metrics including productivity, accuracy, quality, and labor management performance. Ensures Team Members have the necessary tools and equipment to successfully complete assigned work and meet goals.


    Business Planning: Assists in coordinating and monitoring operations with the functional area to ensure performance production rates are consistent with the daily business plan, reducing irregularities and damages. Reviews and reports business metrics to analyze and plan staffing needs for optimum department operations.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed